Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

When clicking a link normally - a new tab would open, but in this version a new window opens and there are 2 blue bars - the bar at the top of the browser and on the left hand side is a orange firefox button - Next time i start firefox it crashes!!!

  • 5 respostas
  • 2 têm este problema
  • 2 visualizações
  • Última resposta por Hasan

more options

This window looks weird: there are 2 blue bars(the upper blue bar - normally there is 1, with the current page name and - Mozilla Firefox written in white inside of the bar) plus in the 2nd bar there is an orange firefox button, on the left hand side.

I have already asked this question and was adviced to start in safe mode - this did not help either.

Please help me quickliy, it is really annoying.

Thanks Richard

This window looks weird: there are 2 blue bars(the upper blue bar - normally there is 1, with the current page name and - Mozilla Firefox written in white inside of the bar) plus in the 2nd bar there is an orange firefox button, on the left hand side. I have already asked this question and was adviced to start in safe mode - this did not help either. Please help me quickliy, it is really annoying. Thanks Richard

Solução escolhida

Firefox Crash

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile


Opening Links in New Tab

-> click Firefox button and click Options (or Tools Menu -> Options) -> Tabs panel -> place Checkmark on Open New Window in a New Tab instead -> click OK


Check and tell if its working.

Ler esta resposta no contexto 👍 0

Todas as respostas (5)

more options
more options

Thanks for your answer, but i posted my question, because nothing of the above works.

Still need help with this issue!

Thanks Richard

more options

Solução escolhida

Firefox Crash

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile


Opening Links in New Tab

-> click Firefox button and click Options (or Tools Menu -> Options) -> Tabs panel -> place Checkmark on Open New Window in a New Tab instead -> click OK


Check and tell if its working.

Modificado por Hasan a

more options

Hi mha007

Thanks for your help. The hint with the new profile worked! I downloaded version 7 yesterday and in this version i don`t have the above problem.

Thanks anyway, richard

more options

Glad to hear it

Modificado por Hasan a