Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Unable to Retrieve My Bookmarks from Sync

  • 2 respostas
  • 0 têm este problema
  • 5 visualizações
  • Última resposta por jonzn4SUSE

more options

Hello,

I recently had to reformat my PC. Prior to this, I made sure to sync my bookmarks with my Firefox account. However, after logging back in, post format, I'm finding it impossible to retrieve any of my previous data, neither passwords nor bookmarks.

I followed the recommended procedures to recover my data, but to no avail. This data is very important to me, and I'm not sure what to do next.

I would greatly appreciate your assistance in resolving this issue. Thank you for your time and help in advance.

Hello, I recently had to reformat my PC. Prior to this, I made sure to sync my bookmarks with my Firefox account. However, after logging back in, post format, I'm finding it impossible to retrieve any of my previous data, neither passwords nor bookmarks. I followed the recommended procedures to recover my data, but to no avail. This data is very important to me, and I'm not sure what to do next. I would greatly appreciate your assistance in resolving this issue. Thank you for your time and help in advance.

Todas as respostas (2)

more options

Sorry, but have a look at this. https://support.mozilla.org/nl/questions/1286905

more options

In the future, have your data on multiple devices in case something goes boom.