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Banking login

  • 1 resposta
  • 0 têm este problema
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  • Última resposta por cor-el

Don
Don
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https://www.mysynchrony.com This bank processes many credit card payments--including CareCredit. I can log in from my dashlane item for this process with Edge, Chrome, and Safari. BUT I cannot get the item to log in. This is the error I receive: "We have encountered a System Error. Please navigate to the login page, and try your transaction again."

I LIKE firefox, but this is very irritating and I need to know how to fix this because I have the same issue with a few others

https://www.mysynchrony.com This bank processes many credit card payments--including CareCredit. I can log in from my dashlane item for this process with Edge, Chrome, and Safari. BUT I cannot get the item to log in. This is the error I receive: "We have encountered a System Error. Please navigate to the login page, and try your transaction again." I LIKE firefox, but this is very irritating and I need to know how to fix this because I have the same issue with a few others

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window