Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Password forgotten

  • 3 respostas
  • 1 tem este problema
  • 12 visualizações
  • Última resposta por cor-el

more options

I don't remember re-setting my master password (to be sure, master password is the password that I'd use in order to get into my Firefox account, yes? The Prime Password is not the same; my Prime is set & doing just fine. Image is just for the 'hell of it'; no reason for it, just felt like using the feature. Thank you. John

I don't remember re-setting my master password (to be sure, master password is the password that I'd use in order to get into my Firefox account, yes? The Prime Password is not the same; my Prime is set & doing just fine. Image is just for the 'hell of it'; no reason for it, just felt like using the feature. Thank you. John
Capturas de ecrã anexadas

Todas as respostas (3)

more options

Onowatt Sound & Vision said

I don't remember re-setting my master password (to be sure, master password is the password that I'd use in order to get into my Firefox account, yes? The Prime Password is not the same; my Prime is set & doing just fine. Image is just for the 'hell of it'; no reason for it, just felt like using the feature. Thank you. John
more options

The Primary (Master) Password is used with the browser's Password Manager for added security for the password files. But you talked about the Firefox account.

Are you perhaps talking about accessing the sync servers?

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

more options

Primary Password was formerly named Master Password, so both are the same and do not get confused. The password used to access the Sync is a different password.

Did you reset this password because you forgot it ?