Please explain the problem in detail. What happens? What is/are the exact error message(s) ? Make sure you are not blocking content. https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/ https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection --------------- [https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode Diagnose Firefox issues using Troubleshoot(Safe) Mode] {web link} A small dialog should appear. Click '''Start In Troubleshoot(Safe) Mode''' (not Refresh). Is the problem still there? Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link}

You are on the Windows XP platform and thus can't update beyond the Firefox 52.9.0 version, so it is possible that the website doesn't support that old Firefox version if you can't access that website. Can't you use your cell phone to visit the website ?