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jenniferfraser8733
jenniferfraser8733
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I did a Refresh of Firefox and now my bookmarks are gone and I cannot add any new ones???

I did a Refresh of Firefox and now my bookmarks are gone and I cannot add any new ones???

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cor-el
cor-el
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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

You may have to restore the bookmarks from a JSON backup in the bookmarkbackups folder in the "Old Firefox Data" folder on the desktop.

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.