Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

I deleted all of my certificates in the Privacy settings and no longer can access any of my websites. How do I fix this?

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por cor-el

jimtowt
jimtowt
more options

Thinking that I would eliminate unwanted pop-up windows, I deleted all of my certificates in the Privacy settings. I can no longer access any websites. How do I go about fixing (undoing) the damage?

Thinking that I would eliminate unwanted pop-up windows, I deleted all of my certificates in the Privacy settings. I can no longer access any websites. How do I go about fixing (undoing) the damage?

Todas as respostas (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Are you getting the error page mentioned in these articles, and does anything there help track down the problem?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can delete the cert9.db file in the profile folder (and cert8.db when present) with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.