Safe mode, uninstall, reboot, nothing works after 61 upgrade - only white screens with "working circle" for every webpage
Firefox upgraded to v61. Since that time, every web page only gives a blank white screen - nothing connects. Chrome works fine. I've tried safe mode, disabling all add-ons, complete uninstalls with registry checks (Revo & Advanced Uninstall), re-installs, reboots and nothing works. Every attempt gives the same white screens on every tab at every web site. I've spent so much time beating this dead horse program that I probably won't try any longer as Chrome is working fine. It just isn't worth the hassle to try and get Firefox to even work. I'm not into "program restoration" for everyday use. Too bad. It was good until the last auto-upgrade. Just not worth this kind of effort. Win7-Pro 64 bit Mozilla Firefox 61.0
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HI, ya things do happen. If still feeling inclined please boot to Windows safe mode if have to uninstall again. Please try doing it this way for uninstalls and install with Full Version Installer.
uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 61.0.0 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.