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Even after deleting my profile, tabs still crash consistently. What to do?

  • 3 respostas
  • 1 tem este problema
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  • Última resposta por TyDraniu

ylluminate
ylluminate
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Having a peculiar issue on macOS 10.12.6. When I start Firefox 57.0.1, (57.0 also was the same), I consistently get crashed tabs. Not a single tab or URL will open even in new tabs. I've reset the browser, started in safe mode and even wiped out my profile entirely and started fresh via the profile manager. Nothing makes Firefox work again.

Here's the screen I'm seeing: https://cl.ly/00353A0a0p3P

Any ideas of what may be going on here and to get some logging verbosity?

Having a peculiar issue on macOS 10.12.6. When I start Firefox 57.0.1, (57.0 also was the same), I consistently get crashed tabs. Not a single tab or URL will open even in new tabs. I've reset the browser, started in safe mode and even wiped out my profile entirely and started fresh via the profile manager. Nothing makes Firefox work again. Here's the screen I'm seeing: https://cl.ly/00353A0a0p3P Any ideas of what may be going on here and to get some logging verbosity?

Todas as respostas (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
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We're sorry to hear that Firefox is crashing when you open it. Please do the following to give us crash IDs that will help us understand more about the crash.

  1. (OS X 10.7 or above) Click the Finder icon in the dock. On the menu bar, click the Go menu, hold down the option or alt key and select Library. A window will open containing your Library folder. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
  2. Open the 5 most recent files with a text editor and copy the IDs.
  3. Paste each ID with bp- into the reply window on this forum.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

ylluminate
ylluminate Proprietário da pergunta
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bp-ff3d5a4d-6841-4072-890b-2a13d1171215 bp-87ea07c2-fa94-4103-be36-479f31171215 bp-a8399403-e006-4f6e-abe3-5ac241171215 bp-cd2ac009-9b57-4613-bc89-cf5b61171215 bp-6ccaed68-c655-46be-9fb0-96cfa1171215

TyDraniu
TyDraniu
  • Top 10 Contributor
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1. Do you have any network drives mounted?

2. Are you able to open about:config page and lower the security.sandbox.content.level to 2?