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Random tab crashes - consistently with Google Calendar but others as well

  • 3 respostas
  • 1 tem este problema
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  • Última resposta por brisdaz

brisdaz
brisdaz
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If you go to Google Calendar and right click on an empty space Firefox consistently crashes.

  1. I've tried Firefox Safe Mode - still crashes.
  2. I've tried a new profile with the same installation - still crashes
  3. I've tried uninstalling and reinstalling Firefox but keeping the profile - still crashes.
  4. I've tried a new user account in Windows 10 and new profile - no crashes.
  5. I've tried ``sfc /scannow`` - integrity is good.

It's hard to get crash details but the last one I could get is - https://crash-stats.mozilla.org/report/index/6e2515a4-86cc-4bde-9d4e-06b060200716#tab-details

Does anyone have any idea before I start a new user account?

If you go to Google Calendar and right click on an empty space Firefox consistently crashes. # I've tried Firefox Safe Mode - still crashes. # I've tried a new profile with the same installation - still crashes # I've tried uninstalling and reinstalling Firefox but keeping the profile - still crashes. # I've tried a new user account in Windows 10 and new profile - no crashes. # I've tried ``sfc /scannow`` - integrity is good. It's hard to get crash details but the last one I could get is - https://crash-stats.mozilla.org/report/index/6e2515a4-86cc-4bde-9d4e-06b060200716#tab-details Does anyone have any idea before I start a new user account?

Modificado por brisdaz a

Todas as respostas (3)

cor-el
cor-el
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  • Top 10 Contributor
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The telemetry environment in the bug reports shows a rather old driver date for the "Intel(R) UHD Graphics 620" graphics card with an active GPU. The GPU for the more recent NVidia card shows inactive.

brisdaz
brisdaz Proprietário da pergunta
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Thanks. I don't know why Windows Update didn't update it to the latest driver automatically. I had to go to device manager and click update drivers for it to update.

However it made no difference. Anything else? The fact it doesn't crash when Firefox starts in a new user and new profile but same Windows 10 Operating System leads me to believe it's something to do with the environment/installation.

brisdaz
brisdaz Proprietário da pergunta
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Firefox 79.0 seems to have fixed it.