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Firefox crashes

  • 4 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta por FredMcD

vptit
vptit
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Tried all the troubleshooting instruction in fixing firefox crashing and this is my last resort. The problem started while we are going to browse for an online payment of a bank which has a digital security id token from the government site philhealt.gov.ph. The crash id report is bp-1200143e-b96f-4030-bff1-73b302170123.

Tried all the troubleshooting instruction in fixing firefox crashing and this is my last resort. The problem started while we are going to browse for an online payment of a bank which has a digital security id token from the government site philhealt.gov.ph. The crash id report is bp-1200143e-b96f-4030-bff1-73b302170123.

Todas as respostas (4)

FredMcD
FredMcD
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Product Firefox Release Channel beta Version 51.0b14 Build ID 20170112171116 OS Windows 7 OS Version 6.1.7601 Service Pack 1 +++++++++++++++++++++++++++++++++++++++ Signature: __RtlUserThreadStart | _RtlUserThreadStart

This is for Sumo's Related Bugs 1315902 RESOLVED INVALID Copy and paste cause thunderbird crash every time. OK with new profile

1164826 UNCONFIRMED --- Firefox aborts in shutdown with ActivClient (acpkcs211.dll)

910157 RESOLVED INVALID Misc. metrofx crashes where the crash reporter/socorro misidentify the main thread

663466 NEW --- crash @ __RtlUserThreadStart | _RtlUserThreadStart

FredMcD
FredMcD
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Check the Beta channel for updates.

You could also try the current non-beta.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

vptit
vptit Proprietário da pergunta
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FredMcD said

Product Firefox Release Channel beta Version 51.0b14 Build ID 20170112171116 OS Windows 7 OS Version 6.1.7601 Service Pack 1 +++++++++++++++++++++++++++++++++++++++ Signature: __RtlUserThreadStart | _RtlUserThreadStart This is for Sumo's Related Bugs 1315902 RESOLVED INVALID Copy and paste cause thunderbird crash every time. OK with new profile 1164826 UNCONFIRMED --- Firefox aborts in shutdown with ActivClient (acpkcs211.dll) 910157 RESOLVED INVALID Misc. metrofx crashes where the crash reporter/socorro misidentify the main thread 663466 NEW --- crash @ __RtlUserThreadStart | _RtlUserThreadStart

I'm sorry I dont know what to do with your suggestion.

FredMcD said

Check the Beta channel for updates. You could also try the current non-beta.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

I already tried safe mode and even using the command "firefox.exe -p" firefox is still chrasing.

FredMcD
FredMcD
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The first post was the crash report. The second was my suggestions.

I called for more help. Please wait.