Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox crashes when computer is asleep.

  • 2 respostas
  • 2 têm este problema
  • 1 visualização
  • Última resposta por philipp

nrosenstein
nrosenstein
more options

I have completely removed all components and reinstalled with no add-ons. Firefox crashes when computer goes to sleep. Otherwise works as expected.

Using new 15" MBP and OS 10.12 Sierra.

I have completely removed all components and reinstalled with no add-ons. Firefox crashes when computer goes to sleep. Otherwise works as expected. Using new 15" MBP and OS 10.12 Sierra.

Todas as respostas (2)

FredMcD
FredMcD
more options

What's your computer system and Firefox version?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29
philipp
philipp
  • Moderator
more options

hi, this may be a new crash signature apparently related to new mac hardware. this has no fix yet, but is currently being investigated in bug 1320048 - so you might want to follow along there as well...