Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

The selected message from "inbox" is not displayed on screen

  • 4 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por FredBlacq

FredBlacq
FredBlacq
more options

When selecting a messages received before May , 20th, 13.20 hrs (MET) text of the message is not displayed. When selecting another message, the tab will indicate the selected message (on the image Re: WiFi), but the heading display the sender, subject etc of the earlier message (on the image: From Peter Bartelds etc). And the text is missing. I cannot read any message older than May, 20th.

When selecting a messages received before May , 20th, 13.20 hrs (MET) text of the message is not displayed. When selecting another message, the tab will indicate the selected message (on the image Re: WiFi), but the heading display the sender, subject etc of the earlier message (on the image: From Peter Bartelds etc). And the text is missing. I cannot read any message older than May, 20th.

Todas as respostas (4)

christ1
christ1
  • Top 25 Contributor
more options

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

FredBlacq
FredBlacq Proprietário da pergunta
more options

I tried to rebuild the in-folder in the indicated way, but now all the earlier messages disapeared. It does not seem to solve the problem, but now I miss many messages.

christ1
christ1
  • Top 25 Contributor
more options

Apparently your email files were corrupted. The most likely cause for corruption is anti-virus software messing with Thunderbird files when it shouldn't. Do you let your anti-virus software scan the Thunderbird profile folder?

FredBlacq
FredBlacq Proprietário da pergunta
more options

My anti-virus is AVG Free, and yes, it scans my whole computer for the last couple of years. Never had any problems, so I doubt AVG caused the problem. I accept the present situation.