Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

How do I stop getting "get Started w/ FF" pop-up after 3-4 years use?

  • 1 resposta
  • 1 tem este problema
  • 12 visualizações
  • Última resposta por philipp

Gil.Pittard
Gil.Pittard
more options

I have been using FF as my browser for several years. A couple of weeks ago a massive FF page pops every time I open FF. It is shown as "Getting Started with FF" How do I stop getting the page?

I have been using FF as my browser for several years. A couple of weeks ago a massive FF page pops every time I open FF. It is shown as "Getting Started with FF" How do I stop getting the page?

Todas as respostas (1)

philipp
philipp
  • Moderator
more options

hello, this might happen when firefox is not able to properly save preferences in its profile folder. please try this: Click the menu button ≡ and then click help ? > troubleshooting information > profile folder - "show folder". then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

for more information and other steps please also see: How to fix preferences that won't save