i have pop ups in all picture windows. they start out with a magnifiing glass icon. how do i get rid of them?
in picture windows a magnifiing glass icon appears, if it's rolled over a pop up happens in the bottom forth of the picture. At this time it's an insurance company but there has been others. It only happens in Mozilla, internet explorer is clean.
Solução escolhida
Hello,
This problem can be caused by Malwares, please see the article
Troubleshoot Firefox issues caused by malware
also go for:
Pop-up blocker settings, exceptions and troubleshooting
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Try Start Firefox in Safe Mode and see if this still happens,
Case dont stop scann your PC:
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
Solução escolhida
Hello,
This problem can be caused by Malwares, please see the article
Troubleshoot Firefox issues caused by malware
also go for: