Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais
Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.
Arquivado

pdf preview doesn't work

E_chin

i can only view PDF files by downloading them, i can't preview them in browser.

this link http://static.mozilla.com/moco/en-US/pdf/mozilla_privacypolicy.pdf

gives me a blank preview and the message "This PDF document might not be displayed correctly" and the only option is to download it and open it in adobe reader.

i can only view PDF files by downloading them, i can't preview them in browser. this link http://static.mozilla.com/moco/en-US/pdf/mozilla_privacypolicy.pdf gives me a blank preview and the message "This PDF document might not be displayed correctly" and the only option is to download it and open it in adobe reader.

Todas as respostas (2)

That PDF looks pretty good to me. Could you try a reload bypassing your cache? You can do that by pressing Ctrl+Shift+r.

If the built in PDF viewer is not performing well on the PDFs important to you, try switching to Adobe's plugin. This article has the steps for that: View and edit PDF files using Firefox’s built-in viewer.

Any luck?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.