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I am not getting tracking events on windows firefox browser, I do get tracking events on Mac Firefox but not on windows. Can anyone help?

gpatel8981
gpatel8981

I am tracking my website with google analytics. I get all tracking events including load and click events on all browsers but I dont get click events on Windows - Firefox. I get all events on Mac- Firefox. Only Problem is with Windows - Firefox. Also, sometimes when I open link in a new tab, it tracks well. But it doesnt works fine when I open it in the same window.

I am tracking my website with google analytics. I get all tracking events including load and click events on all browsers but I dont get click events on Windows - Firefox. I get all events on Mac- Firefox. Only Problem is with Windows - Firefox. Also, sometimes when I open link in a new tab, it tracks well. But it doesnt works fine when I open it in the same window.

Todas as respostas (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

Do you have a Windows system you can use to try the page in a new profile? This would rule out interference by legacy settings or extensions.

Profile Manager - Create, remove or switch Firefox profiles

I recommend using the default location suggested (to avoid data loss, do not select any existing folder), and not deleting anything without making backups first.

Any difference?

gpatel8981
gpatel8981 Autor da pergunta

Nope...Doesnt makes any differences... It works fine on all browsers on mac and windows, only problem is with Windows-Firefox. Damn...

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

While we wait for someone to offer another suggestion, you might check on the Analytics support forum to see whether this is a known problem: http://productforums.google.com/forum.../analytics.