Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

How do I enable password save feature. Its turned off in mine (21).

  • 2 respostas
  • 2 têm este problema
  • 1 visualização
  • Última resposta de cor-el

erictinnes
erictinnes
more options

When I go into tools, options, security. The option for saving passwords for sites is grey and it cannot be enabled. How do I enable it? v21.

When I go into tools, options, security. The option for saving passwords for sites is grey and it cannot be enabled. How do I enable it? v21.

Todas as respostas (2)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

Hello, can you reset firefoxand try again

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.