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Fórum de Suporte

FF16.0.2, after updating flash plugin to 11.5.502.110, all flash content went blank, reinstall dint work.

Postado

After updating my shockwave flash player to 11.5.502.110, the flash content on pages went white blank, i can still see the bounding box of the flash content, but they are all white blank. When i right click on the content, flash context menu is not showing up as usual.

tried uninstall (from windows control panel) and reinstall, didnt work.

OS: win7 Firefox : 16.0.2 Flash plugin : 11.5.502.110

help is appreciated, thanks

Detalhes avançados do sistema

Complementos instalados

  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.5 r502
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • VLC media player Web Plugin 2.0.2
  • 5.1.10411.0
  • QQ2011
  • NPWLPG
  • Octoshape embedded video plugin
  • NPTXSSO Dynamic Link Library
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 15.0.1.13
  • npQQPhotoDrawEx Module
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • WordCaptureX component for single click dictionary
  • QQMusic
  • npaliedit
  • Yahoo Application State Plugin version 1.0.0.7
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • IE Tab Plug-in for Mozilla/Firefox
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Wacom Dynamic Link Library
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Zeon PDF Plugin For Mozilla
  • Office Authorization plug-in for NPAPI browsers
  • Shockwave Flash 9.0 r45

Aplicativo

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

Mais informações

Application Basics
Name
Firefox
Version
16.0.2
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Easy YouTube Video Downloader
6.5
true
{c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}
Firebug
1.10.6
true
firebug@software.joehewitt.com
HTTPtoHTTPS
1.0.7
true
jid0-ad08RZ08iNQBNTcg20ZWy84a73I@jetpack
IE Tab Plus
2.0.0.0
true
ietab@ip.cn
New Tab Homepage
0.4.3
true
{66E978CD-981F-47DF-AC42-E3CF417C1467}
NewTabURL
2.2.3
true
newtaburl@sogame.cat
WordWeb one-click lookup
5.0.1701
true
wcapturex@deskperience.com
Adobe Acrobat - Create PDF
1.0
false
web2pdfextension@web2pdf.adobedotcom
Adobe Contribute Toolbar
6.0
false
{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}
Firefox Synchronisation Extension
1.7.110.333
false
fe_9.0@nokia.com
IE Tab 2 (FF 3.6+)
4.1.3.1
false
{1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}
Norton Toolbar
2012.5.7.2
false
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Norton Vulnerability Protection
11.1.1.5 - 2
false
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
RealPlayer Browser Record Plugin
15.0.1
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Skype Click to Call
5.10.0.9560
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Web Developer
1.2.2
false
{c45c406e-ab73-11d8-be73-000a95be3b12}
Yahoo! Toolbar
2.5.1.20121011034613
false
{635abd67-4fe9-1b23-4f01-e679fa7484c1}
Yontoo
1.20.00
false
plugin@yontoo.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
778240
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20121024073032
browser.startup.homepage_override.mstone
16.0.2
dom.ipc.plugins.enabled.npietab2.dll
true
extensions.lastAppVersion
16.0.2
gfx.direct2d.disabled
true
gfx.direct3d.prefer_10_1
true
layers.acceleration.disabled
true
network.cookie.prefsMigrated
true
network.http.sendRefererHeader
0
places.database.lastMaintenance
1352105061
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
privacy.cpd.siteSettings
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.OCSP.disable_button.managecrl
false
security.disable_button.openCertManager
false
security.enable_java
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce GT 540M
Vendor ID
0x10de
Device ID
0x0df4
Adapter RAM
2048
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.12.6721
Driver Date
2-18-2011
Direct2D Enabled
false
DirectWrite Enabled
false (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GT 540M ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
0
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

Autor da pergunta

i found a workaround: reinstall firefox disable flash 11.5 and use back the default flash player 9.0.45

well, i think tht doesnt solve the core prob, but at least i can do basic browsing. And i will be keep on being bugged by most site to update my flash player.

nikonline 0 soluções 3 respostas

Votos como útil

I have the same problem. Is there a link where i can find flash player 9.0.45 ?

cor-el
  • Top 10 Contributor
  • Moderator
10783 soluções 97065 respostas

Votos como útil

Flash 9 r45 is way too old and a lot of Flash content won't work with such an old version.
If you want to revert to an older Flash version then get the latest Flash 10.3 version that is still maintained with security updates

Adobe Forums: Where can I find direct downloads of Flash Player 10.3 for Windows or Macintosh?:

nikonline 0 soluções 3 respostas

Thanks for the reply. I installed flash 10.3 and now firefox 16 freezes when trying to watch a video on youtube.

cor-el
  • Top 10 Contributor
  • Moderator
10783 soluções 97065 respostas

Make sure that you allow the plugin-container process in the firewall.

Autor da pergunta

@nikonline Flash player 9 come with firefox installation, u just have to reinstall fire fox. however it does have couple of flaws like cor-el said

@cor-el thanks for the link, i installed player 10.3, working much better thn ver9

nikonline 0 soluções 3 respostas

I installed firefox 12.0, i disabled plugin container and everything works fine. Thanks everyone