If this is happening with Chrome as well, this is, as the error message says, an issue with the website, and you'll have to talk to the owners of the website to get it corrected.

Did you try to clear the cookies?

See also:

• http://kb.mozillazine.org/The_page_is_not_redirecting_properly
• http://kb.mozillazine.org/network.http.redirection-limit

When multiple browsers are affected, it could be external security software. For example, security suites often contain privacy functions that can block cookies, referrer headers, and other information websites use for maintain the integrity of your session or authenticating you. If the site switches between secure mode (for login) and insecure mode (after login), that also could trip some firewall rules. Finally, if you are using an anonymizing service, could you test without it?

Ah, thanks for answering jscher, you seem to be on top of things here.

I have a firewall in Windows and I'm using Bootcamp for my Mac, so when I switch to my Mac, which doesn't have any sort of security software installed, I still get the same problem. So I think that's ruled out.

I live in Italy without being anonymous, so I thought I would try a VPN service which put me in California, same problem both ways.

I think it's got something to do with the website itself but I still haven't heard back from support after emailing them last week.

If I PM you my login details, can you see if you're able to log in? That would help me a lot with troubleshooting this.

Thank you Jscher! A big help as always.

Google redirect virus is challenging to get rid of due to its capability to hide deep inside the operating system as well as its potential to eliminate traces and footprints on how it got inside the computer. As of nowadays, not a single security application in the industry can guarantee 100% protection from this infection. This explains, why your pc got infected even having a safety software installed.

Some computer users know that Google redirect virus is just not a virus, but in fact a rootkit. Rootkit infections unlike other virus, spyware or trojan infections are really difficult to get rid of. In most cases, google redirect virus rootkit is seen related to Trojans which makes it a lot more deadly. In accordance with a 2011 report, Google redirect virus have currently infected 45,00,000 computers worldwide, out of which 1/3rd is from US.

Some symptoms that you are having this virus on your PC:

• Browsers freeze
• Pages not loading at all
• Google/Bing/Yahoo searches redirected to malicious site/s
• Some programs won’t respond
• Internet connection brakes itself
• Terrible adds popping on visited webpage/s

If you have these symptoms on your Computer, I suggest using safe and respected software program as the 1 I've provided below. The Google redirect virus removal tool deals with malware infections that lead to Google redirect virus symptoms and are so difficult to detect and fix.

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