Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Browsing history is not being recorded.

  • 3 respostas
  • 4 têm este problema
  • 93 visualizações
  • Última resposta de cor-el
  • Arquivado

Browsing history stopped being recorded. Yes, I've set it to record history. And yes, I've checked the questions here and I've tried creating a new database and all it did was delete my entire history. Then it recorded history for some time and now it stopped recording again. Any help?

Browsing history stopped being recorded. Yes, I've set it to record history. And yes, I've checked the questions here and I've tried creating a new database and all it did was delete my entire history. Then it recorded history for some time and now it stopped recording again. Any help?

Todas as respostas (3)

Hi shinokk,

Have you checked to see if you are in Private Browsing mode?

You might also want to look at the article How to fix preferences that won't save.

Hopefully this helps!

Already checked those too. I'm not a newbie...

Which security software (firewall, anti-virus) do you have?

If you use cleanup software like CCleaner then check the settings for the Firefox application.


Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: