Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes when opening

more options

Firefox crashes when I try to open it. I get the crash reporter every time. It even crashes in safe mode and I've tried all the suggested troubleshooting.

Firefox crashes when I try to open it. I get the crash reporter every time. It even crashes in safe mode and I've tried all the suggested troubleshooting.

Alterado por madhttr em

Todas as respostas (1)

more options

did you use Firebug? your crash mostly related to Firebug, if you have Firebug try to restart your browser with Firebug disable


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See: