Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Every once in a while, a black box will cover the windows minimize, maximize, and close buttons, and then I can't minimize firefox quickly or easily.

  • 1 resposta
  • 1 tem este problema
  • 31 visualizações
  • Última resposta de the-edmeister

more options

After a bunch of browsing, a black window takes over the windows caption bar and covers the minimize, maximize, and close buttons. When this happens, I can't close firefox except by accessing the firefox menu. And there is no way to minimize or maximize the window.

After a bunch of browsing, a black window takes over the windows caption bar and covers the minimize, maximize, and close buttons. When this happens, I can't close firefox except by accessing the firefox menu. And there is no way to minimize or maximize the window.

Todas as respostas (1)

more options

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.