Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

my internet passwords don't stick

  • 6 respostas
  • 5 têm este problema
  • 15 visualizações
  • Última resposta de ljpinson

more options

if I click on save my login or password it says saved but it does not remember the login or password

if I click on save my login or password it says saved but it does not remember the login or password

Todas as respostas (6)

more options

Please see this support article Usernames and passwords are not saved .

more options

There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page. The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server. If that "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you and you need to sign in once again.

Make sure that you do not run Firefox in Private Browsing mode.

In Private Browsing - Use Firefox without saving history mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

more options

All my settings are correct. i have firefox 5.0 installed and have Norton Security could that have anything to do with my problem?

more options

on the tools screen there is a box saying clear history when firefox close and it is clicked but if you go to settings to tell it what you want it to do when firefox closes saved passwords is not clicked are these the right settings?

more options

Make sure the check box next to "Remember passwords for sites" is checked on the security tab.

more options

I had this problem, too. The fix is: Go to Options/Privacy and de-select the "Clear history when Firefox closes" feature. It otherwise clears all cookies (where most passwords are stored). This is a bad design choice by Mozilla: history should not include saved passwords.