Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais
Open

Mozilla VPN connection issues – would another VPN behave differently with Firefox?

Aleksas Molis

I’ve been having some connection issues while using Mozilla VPN with Firefox. Some websites either load very slowly or occasionally fail to open until I disconnect the VPN.

I’m trying to understand whether this is more likely to be related to Firefox, the VPN connection itself, or the server being used.

I’ve also been looking at other VPN options such as CometVPN and was wondering whether changing providers could realistically make a difference in this kind of situation, or whether I should first be checking Firefox/network settings.

Are there any specific DNS, proxy or Firefox settings that are worth checking when troubleshooting this type of VPN connection problem?

I’ve been having some connection issues while using Mozilla VPN with Firefox. Some websites either load very slowly or occasionally fail to open until I disconnect the VPN. I’m trying to understand whether this is more likely to be related to Firefox, the VPN connection itself, or the server being used. I’ve also been looking at other VPN options such as CometVPN and was wondering whether changing providers could realistically make a difference in this kind of situation, or whether I should first be checking Firefox/network settings. Are there any specific DNS, proxy or Firefox settings that are worth checking when troubleshooting this type of VPN connection problem?

Alterado por James em

Todas as respostas (1)

Mozilla VPN as a paid product gets its own direct support from a dedicated agent — please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link to open a private ticket.

Faça uma pergunta

É necessário entrar na sua conta para responder a publicações. Faça uma nova pergunta, se ainda não tiver uma conta.