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PDFs not displaying correctly

  • 3 respostas
  • 18 têm este problema
  • 621 visualizações
  • Última resposta de Ryan Marlowe

coolbeast786
coolbeast786
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Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.
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Solução escolhida

Thanks for the screenshot. Wish more users did the same... It works for me. see screenshot https://www.irs.gov/pub/irs-pdf/p6045sp.pdf

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Solução escolhida

Thanks for the screenshot. Wish more users did the same... It works for me. see screenshot https://www.irs.gov/pub/irs-pdf/p6045sp.pdf

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Disciple153
Disciple153
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I am also having this problem. In addition to PDFs, I have noticed Firefox is not displaying Google Docs, Google Sheets, and certain buttons on the website dominion.games. I solved this last week be reinstalling Firefox, but the problem just started happening again today.

I'm running version 136.0

Ryan Marlowe
Ryan Marlowe
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I had this problem too, but I realized I had missed an update for Firefox and once I installed that the issues ceased.