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Thunderbird - problem with printers

Thunderbird Solução de problemas
mateusz.recko replied
mateusz.recko
mateusz.recko

Hello all, I have the following problem with printing attachments in Thunderbird. For some attachments, it only displays 'save as PDF', even though I print without any problems in other programs. I think the problem started after updating TH to 102.15.0, I'm currently on 115.2.2. When this problem occurs in TH, I cannot print from other programs either, it does not display printers (Word, Adobe reader, Notepad). Messages to install the printer are displayed. When I reset the computer, all programs (except TH) print normally, until TH hangs with an attachment (interestingly, TH displays printers with a few attachments and suddenly stops with a random one). I uninstalled all printer drivers and TH itself, reset the print settings in TH, then installed TH and one printer, nothing helped. I can't go back to an older version of TH because after copying the profile files, TH won't start. I guess maybe a format would help, but I don't want to do it this way and I'm asking for some solutions. Thank you very much in advance!

Hello all, I have the following problem with printing attachments in Thunderbird. For some attachments, it only displays 'save as PDF', even though I print without any problems in other programs. I think the problem started after updating TH to 102.15.0, I'm currently on 115.2.2. When this problem occurs in TH, I cannot print from other programs either, it does not display printers (Word, Adobe reader, Notepad). Messages to install the printer are displayed. When I reset the computer, all programs (except TH) print normally, until TH hangs with an attachment (interestingly, TH displays printers with a few attachments and suddenly stops with a random one). I uninstalled all printer drivers and TH itself, reset the print settings in TH, then installed TH and one printer, nothing helped. I can't go back to an older version of TH because after copying the profile files, TH won't start. I guess maybe a format would help, but I don't want to do it this way and I'm asking for some solutions. Thank you very much in advance!

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Toad-Hall
Toad-Hall
  • Os 25 principais colaboradores

re :When this problem occurs in TH, I cannot print from other programs either, it does not display printers (Word, Adobe reader, Notepad)...Messages to install the printer are displayed. When I reset the computer, all programs (except TH) print normally,

That information suggests this is not specifically a Thunderbird problem, but after resetting the printer, it may be necessary to remove the old printer settings from Thunderbird.

Check your computer has got various print options switched on.

  • Computer - in bottom search type: window feature
  • Select 'Turn Windows Features on or off'
  • Check up and down that list to make sure all the various options are selected.
  • eg: Microsoft Print to PDF, Microsoft XPS Dument Writer,
  • click on 'OK'

In Search type: printers

  • Select 'Printers & Scanners'
  • It should list all available options

This is what is happening in my version of supernova. If you have opened a pdf attachment and you are using setting to 'Preview in Thunderbird', it will open in a new tab. If you click on 'print' icon you should get a 'preview print' window appear. Top right it says 'Destination', which should offer a drop down selection of options.

Maybe Thunderbird is not detecting the current reset printer which I'm presuming you have set up as computer default printer.

Printer settings: In Thunderbird

  • Settings > General
  • Scroll to bottom and click on 'Config Editor' which opens in a new tab
  • In top search type : print.print
  • It should list the printer name and each one will have a delete bin icon on the right side.
  • Delete all the added printer name entries
  • Exit Thunderbird.
  • Wait a few moments for background processes to complete.
  • Then start Thunderbird.

Open a pdf Click on 'print' icon what appears in 'Destination' list ?

mateusz.recko
mateusz.recko Autor da pergunta

All print.print options deleted, nothing helped. In destination list I can see 'save as PDF', which also doesn't work..