Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird no longer getting new emails.

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de dmack574

more options

My email provider changed to a new system. After updating the server settings, no new messages are retrieved into Thunderbird and I'm not being prompted to enter a new password. Since I changed the password in the web mail in my browser, I was expecting Thunderbird to prompt me for a new password.

I'm using POP3. Server name is pop.inbox.com, port 995 Security is SSL/TLS with Normal password auth method.

I've upgraded to the latest version of Thunderbird: 115.2.0 (64-bit).

Is there a way to do a connection test to verify the server settings are correct?

My email provider changed to a new system. After updating the server settings, no new messages are retrieved into Thunderbird and I'm not being prompted to enter a new password. Since I changed the password in the web mail in my browser, I was expecting Thunderbird to prompt me for a new password. I'm using POP3. Server name is pop.inbox.com, port 995 Security is SSL/TLS with Normal password auth method. I've upgraded to the latest version of Thunderbird: 115.2.0 (64-bit). Is there a way to do a connection test to verify the server settings are correct?

Solução escolhida

I rechecked the Inbox web site and they changed their settings for POP mail sometime between when I submitted this question and today. I'm now able to retrieve emails after changing the server settings in Thunderbird.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

According to their website, you have the correct settings. Did you delete the old password from Saved Passwords in Settings/Privacy & Security, restart TB, and then enter the new one when prompted?

more options

Solução escolhida

I rechecked the Inbox web site and they changed their settings for POP mail sometime between when I submitted this question and today. I'm now able to retrieve emails after changing the server settings in Thunderbird.