Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Issues

more options

Hi, last week I established a firefox account. This morning on my iphone, I hit the button for remove all active logins but instead it removed all my saved passwords in Firefox. Major problem. I have a separate list of most of my passwords but I hadn't gotten around to writing down my new one for my firefox account user name inSt5hTBru8. So I wanted to establish a recovery key but I can't do that without knowing my password. Your site warns that I could lose all my bookmarks etc if i lose my password and have no recovery key. So you see the situation. I already made a backup copy of my firefox folder under my mac's application support folder. To me this shows how dangerous syncing accounts can be. I'm afraid to ask to re-set my password for fear of being locked out. [email removed from public]

Hi, last week I established a firefox account. This morning on my iphone, I hit the button for remove all active logins but instead it removed all my saved passwords in Firefox. Major problem. I have a separate list of most of my passwords but I hadn't gotten around to writing down my new one for my firefox account user name inSt5hTBru8. So I wanted to establish a recovery key but I can't do that without knowing my password. Your site warns that I could lose all my bookmarks etc if i lose my password and have no recovery key. So you see the situation. I already made a backup copy of my firefox folder under my mac's application support folder. To me this shows how dangerous syncing accounts can be. I'm afraid to ask to re-set my password for fear of being locked out. [email removed from public]

Alterado por James em

Todas as respostas (1)

more options

oh I didn't know this was a forum. please remove my user name and email address.