Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Missing "Print Preview" on File menu after upgrading to a new laptop

  • 4 respostas
  • 1 tem este problema
  • 144 visualizações
  • Última resposta de mjmontgo
  • Arquivado

I recently upgraded from a Dell XPS laptop to a Dell XPS Inspiron laptop and had my old laptop cloned to the new one. There's been only one change noted when using the new laptop -- whenever I have Firefox open, and want to print the page displayed, the File menu no longer offers the option "Print Preview", which I used all the time on my old laptop. Any idea why it's disappeared, and how to get it back? Thanks.

I recently upgraded from a Dell XPS laptop to a Dell XPS Inspiron laptop and had my old laptop cloned to the new one. There's been only one change noted when using the new laptop -- whenever I have Firefox open, and want to print the page displayed, the File menu no longer offers the option "Print Preview", which I used all the time on my old laptop. Any idea why it's disappeared, and how to get it back? Thanks.

Todas as respostas (4)

When you print in Firefox it should now always opens a print preview first. (If you select `File -> Print`, does the preview work for you?) Since `File -> Print` should now open a preview, the `File -> Print Preview` menu item was redundant and was removed.

Thanks for replying, Jonathan. When using the "Print" option on the File menu, it gives me a smaller pop-up window that does not display most screens (i.e., Ancestry document images, and others), and does not offer the editing options (like "Simplify Page") that I had using the "Print Preview" option (which also gave me a full-size window to work in).

I would suggest you remove the "Print" option and return the old "Print Preview" option instead. It was MUCH better.

Jonathan, I've also noted that the duplex feature isn't working right either. The front page comes out OK, but the back page is upside-down. It's never done that before. Can you fix that, please, ASAP? Thank you.