Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird Message Composition Errors

  • 9 respostas
  • 1 tem este problema
  • 10 visualizações
  • Última resposta de Stans

more options

Composing email from Thunderbird 68.9.0 for macOS double spaces for every Return character, and if I use PopChar to insert true quote marks and apostrophes, they appear to the recipient as ???????? instead, and I see them if they reply and include the original message. How can I stop this and get TB to insert true quotes and apostrophes automatically?

Composing email from Thunderbird 68.9.0 for macOS double spaces for every Return character, and if I use PopChar to insert true quote marks and apostrophes, they appear to the recipient as ???????? instead, and I see them if they reply and include the original message. How can I stop this and get TB to insert true quotes and apostrophes automatically?

Solução escolhida

Mulder said

At first glance, it seems to have solved the problem, but I won't know for certain until I send more email from that account and they reply to me, quoting the original message.

You can use another email account for such tests, for example a Gmail account, then send to it and reply from it.

Ler esta resposta 👍 0

Todas as respostas (9)

more options

To stop the double spaces, go to Preferences > Composition > General and uncheck the option labeled Use Paragraph format instead of Body text by default.

more options

I got the double spacing problem solved, but that still leaves the ????? appearing wherever I've used PopChar to insert a true quote or apostrophe. How do I solve that problem.

more options

You should be using Unicode (UTF-8) text encoding for both outgoing and incoming messages, and the recipient should also be using the same. See https://support.mozilla.org/en-US/questions/1197969

more options

I am using Unicode; always have been.

more options

Which server are you sending on? Some, based on Yahoo, replace special characters with ?? unless a preference in TB is switched.

more options

This is a Yahoo POP account.

more options

See this topic: https://support.mozilla.org/en-US/questions/1260169

AOL, AT&T, Rogers, Sky, Frontier etc. are all based on Yahoo mail.

Does changing the preference eliminate the ??

Alterado por sfhowes em

more options

At first glance, it seems to have solved the problem, but I won't know for certain until I send more email from that account and they reply to me, quoting the original message.

more options

Solução escolhida

Mulder said

At first glance, it seems to have solved the problem, but I won't know for certain until I send more email from that account and they reply to me, quoting the original message.

You can use another email account for such tests, for example a Gmail account, then send to it and reply from it.