Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird and ProtonMail?

  • 1 resposta
  • 1 tem este problema
  • 7 visualizações
  • Última resposta de gild

more options

Hey guys! I am trying to set up Thunderbird to work with ProtonMail. I got through the first few steps in the guide here: https://protonmail.com/bridge/ Since ProtonMail is encrypted, the bridge decrypts the incoming emails and encrypts the out coming ones. I had no problems installing and configuring the ProtonMail bridge. Where I get a problem is with the instructions to configure Thunderbird. I contacted ProtonMail support but no replies yet.

The Thunderbird I installed is version 68.9.0. Here is where I get stuck: https://protonmail.com/bridge/thunderbird#1 The instructions are as follows: "To configure the bridge with Thunderbird, first open the application and right-click in the sidebar. Choose Settings"

Problem is, the Thunderbird page I get looks nothing like the one pictured in the ProtonMail guide. And when I right-click on the sidebar nothing happens. I can't find 'settings' anywhere.

Can you help?

Hey guys! I am trying to set up Thunderbird to work with ProtonMail. I got through the first few steps in the guide here: https://protonmail.com/bridge/ Since ProtonMail is encrypted, the bridge decrypts the incoming emails and encrypts the out coming ones. I had no problems installing and configuring the ProtonMail bridge. Where I get a problem is with the instructions to configure Thunderbird. I contacted ProtonMail support but no replies yet. The Thunderbird I installed is version 68.9.0. Here is where I get stuck: https://protonmail.com/bridge/thunderbird#1 The instructions are as follows: "To configure the bridge with Thunderbird, first open the application and right-click in the sidebar. Choose Settings" Problem is, the Thunderbird page I get looks nothing like the one pictured in the ProtonMail guide. And when I right-click on the sidebar nothing happens. I can't find 'settings' anywhere. Can you help?

Alterado por pepelapiu em

Todas as respostas (1)

more options

Do you see the 'folder pane' on the left side? if not - View --> Layout -- place a check in Folder pane to view that column

You may have other accounts listed in that column. Just select any account and right-click and select settings. Follow the Proton Mail guide.