I have trouble trying to login to firefox
I get an error "Sorry. We’ve locked your account". The confirmation email we sent to **********@gmail.com was returned and we’ve locked your account to protect your Firefox data. I have access to this email and have not received any confirmation mail. I have been trying to login after a week but still the problem persists. Any help will be appreciated, Thank you.
Todas as respostas (2)
A strong spam filter might have prevented the confirmation email from reaching you at all. Try adding accounts.firefox.com to your list of allowed senders to keep your email provider from blocking the email.
Please check :
Alterado por Yamama_sh em
Yamama_sh said
A strong spam filter might have prevented the confirmation email from reaching you at all. Try adding accounts.firefox.com to your list of allowed senders to keep your email provider from blocking the email. Please check : https://support.mozilla.org/en-US/kb/accounts-blocked
I did add it to my contacts and waited for two days before trying to login again, but I still get the same error.