Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

safesearce is blocking firefoxe, howdoI get rid of safesearce?

  • 2 respostas
  • 1 tem este problema
  • 13 visualizações
  • Última resposta de McCoy

more options

safesearce is not allowing firefox to open how doI I get rid of safesearce? I don't know how it got on my computer.

safesearce is not allowing firefox to open how doI I get rid of safesearce? I don't know how it got on my computer.

Todas as respostas (2)

more options

You have Malware infecting your computer.

Please do the following:

  • Download Malwarebytes from www.malwarebytes.org, install it, and run a scan. Remove everything it finds.
  • Then, you need to Refresh Firefox. Refresh Firefox - reset add-ons and settings
  • Finally, please uninstall ALL Antivirus on your computer, and just use the built in Windows Defender, and run scans once a month with malwarebytes
  • Also, make sure Windows is fully up to date
more options

Of course you need to run all the malware scans, as mentioned by Tyler Downer, that's a must  !

As soon as you can open Firefox, here's what you need to do :

Your system details show that there are many extensions installed :

ProSearch - MediaTab.TV 0.916 (pro-search-unlisted@mozilla.com) SafeSearch Incognito 2.24 (@safesearchincognito) SafeSearch Incognito 5.9 (@safesearchavsext) SafeSearch Incognito 6.3 (@asdfsdfwe) SafeSearch Incognito 7.1 (@sdiosuff) Search Incognito 2.1.17 (@searchincognito) SearchAssist Incognito 0.2.1 (@searchassistincognito) SafeSearch Incognito 2.1.7 (@safesearchscoutee) (Inactive)

These extensions are all browser hijackers, malware that you will of course have to get rid of.

You need to go to Options (or 'Tools') => Add-ons => Extensions and remove them all (including the one that's inactive).

Alterado por McCoy em