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THUNDERBIRD WONT OPEN after update to 52.3.0 [win10]

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ever since the update last week, im no longer able to open thunderbird email. i tried opening it while pressing the shift key (which is what the support says to do to open in safe mode)... nothing works. please help !

ever since the update last week, im no longer able to open thunderbird email. i tried opening it while pressing the shift key (which is what the support says to do to open in safe mode)... nothing works. please help !

Alterado por Wayne Mery em

Todas as respostas (5)

Safe mode is a good start.

What does "nothing works" mean - what are you seeing on the screen?

Whether I click click on the icon to open thunderbird or press the shift key while trying to open thunderbird, nothing happens. It doesn't open. Nothing happens on the screen. I don't see an error message, I don't see thunderbird trying to open. Nothing happens !

What happens if you right click on the shortcut icon and select 'Run as administrator' ?

Nope not even. I even right click and try previous version. Nothing opens !

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