Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais
Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.
Arquivado

Firefox hello won't allow me to access my camera and microphone. There is no pop-up to do this.

Firefox Configurações
guigs replied há 11 anos
PaulHenry
PaulHenry

When I first used FF hello, there was a pop-up that allowed the access to my camera and microphone. Now, there is no pop-up and my camera and microphone cannot be accessed. What to do?

Much thanks. Paul

When I first used FF hello, there was a pop-up that allowed the access to my camera and microphone. Now, there is no pop-up and my camera and microphone cannot be accessed. What to do? Much thanks. Paul

Todas as respostas (1)

guigs
guigs

Hi PaulHenry, Please make sure that Firefox is continuing to have permission to access the camera and microphone: Firefox Hello can't access my camera or microphone