Thunderbird is pulling old folders that no longer exist and I cannot delete them.
Thunderbird is pulling folders over that are long deleted from my @me.com account. When I attempt to delete them I receive an error that the mailbox no longer exists but the folder remains. How can I remove these folders from the sidebar display?
- Please note* This is my first time using Thunderbird, while I am tech savvy similar issue messages on the forums went quite over my head. Thank you in advance for any help and assistance offered.
Todas as respostas (1)
This sounds like you deleted the folders off the server before unsubscribing to see folder.
You will need to access your Profile folder and manually remove those folders.
Make hidden files and folders visible:
In Thunderbird
- Help > Troubleshooting Information
- click on 'Show Folder' button - a new window opens showing Profile Folder.
- close Thunderbird now - this is important.
- Click on 'ImapMail' folder.
- Click on imap mail account name folder
The folder shown in the Folder Pane is actually a file. If you were synchronising the folder there will be two files of same name as folder. One will be a file with no extension - this was the mbox file with emails and the other will have same name with a .msf extension - this was the indexing file. Delete both of these files.
If the folder was a subfolder then you may find the files in a folder with a .sbd extension. If the files you need to delete were the only files in that .sbd folder, then also delete that .sbd folder.
When you have deleted the files, close the window - top right X Start Thunderbird.