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Twice in recent weeks I received the message "Your account and your personal data will be permanently deleted on [Wednesday, Jun 10, 2026] because you haven’t been active" at my email address of [edited] @gmail.com. However, my email on your records is [edited] @yahoo.com. I access both of those email accounts on my computer (Windows 11) through my Firefox browser.

A page appears when I open Thunderbird asking for permission to allow Mozilla Thunderbird to access my google account. It asks for me to click on "allow" but nothing happens and the page keeps appearing.

I need to save all my emails in outlook on my harddrive so that I can change from Imap to POP. Reason being is that optusmail has taken over some of my folders in Outlook and transferred them into optusmail without my permission. All my existing emails in outlook are now deemed to be part of optusmail, so the mailbox is always nearly full. I need to retain my existing email address. I have been advised to make the Imap/POP changeover to restore my control of my emails in Outlook. Will installing Thunderbird allow me to avoid all these other actions to achieve email control ?

Comcast has sent our accounts to yahoo. Email name remains the same. I wish to continue with Thunderbird. I haven't been able to and don't want to lose all my Thunderbird settings and files. They have been transferred to yahoo mail.

First I have went through and followed all listed steps to remove an account. Second I am not an idiot. Third I am trying to remove the pop up for a password of an email account no longer monitored. I have removed it properly and cleared calendar settings. The is no user for this email account in my profiles It is a gmail account. I am unable to decipher the JSON file.

Al I want to do is remove this from happening.

I've had a POP3 account for years, with no problem. On a second computer I had a second TB installation that used to get its emails from a folder on the main computer. This suited our purposes very well. The second user could access all my e-mails, and her sent messages also appeared on my computer.

Alas I updated TB, and have lost this capability. Ideally I'd go back to it, but the only way forward seems to be to set up an IMAP account. I have tried this, following the instructions on the Mozilla web site. It's all very easy, but I end up with a message: "Thunderbird failed to find the settings for your email server".

I have of course checked that the settings are correct, but I can't get past this point. I have tried disabling my Internet Security (Bitdefender) but to no avail.

What should I do next, please? I'd go back to an earlier version of TB if that would enable my older method of working.

Hello, Thunderbird has already imported my Hotmail account. How do I import my Outlook.com account? It was offered to me the first time, to add another one but for some reason, I could not. Thanks

Thunderbird forces me to use the new amount hub. And I get authentication error when trying to setup outlook.com email

I keep getting email messages saying that my Firefox account will be terminated on May 26th because I don't use the browser enough. Is this true? I also use a different browser, but do use Firefox occasionally.

I'm using Thunderbird from a little time anmd I have a problem with "Unified Folders" After installing it, I added my 10 accounts one by one and found out a problem. Simply Thunderbird doesn't want more than 1 "yahoo" account. I can enter even 15 accounts and Thunderbird can manage all the accounts with "Unified Folders" without problems and I see all the accounts. But if I were to add another "yahoo" account, Thunderbird no longer handles it with "Unified Folders". In fact it disappears and I only see it again if I activate "All Folders". I can't understand why. Maybe I need to setup something on yahoo? Can I solve this problem? Thanks PS: I speak italian.

This might sound like a daft question but my excuse is that I didn't set up TB on my PC!

How can I find out from which of my two email providers that I use is feeding my messages to TB as the client? Presumably, incoming and outgoing servers would have to be added at set-up? Is this true for Gmail as well?

Thanks, in advance.

Hi, i'm wondering if there is a way to get rid of this "account". If I understand correctly, it is used for outbox (before mails go to the sent folder of the proper account), and also used for default Archive destination. I understand why this would be required for pop3 accounts but i'm using only IMAP or Exchange. I'd rather have my archived mails go to the Archive folder under the proper account too.

I have closed my Rogers account and have opened a Wightman account. Before I closed the Rogers account I downloaded Thunderbird and transferred my e mails and contacts to Thunderbird. To do that I had to put in my Rogers address. Now, when I open Thunderbird or try to send a message from Thunderbird, a pop up asks me to sign in to the old Rogers account. As this account is no longer active I cannot use Thunderbird. I have tried to change the information from Thunderbird E mail but cannot get it to change. My new e mail address is martinwea@wightman.ca Please help me to make Thunderbird work properly! Martin