Difficulty changing e-mail providers
I have closed my Rogers account and have opened a Wightman account. Before I closed the Rogers account I downloaded Thunderbird and transferred my e mails and contacts to Thunderbird. To do that I had to put in my Rogers address. Now, when I open Thunderbird or try to send a message from Thunderbird, a pop up asks me to sign in to the old Rogers account. As this account is no longer active I cannot use Thunderbird. I have tried to change the information from Thunderbird E mail but cannot get it to change. My new e mail address is martinwea@wightman.ca Please help me to make Thunderbird work properly! Martin
Wybrane rozwiązanie
- click 'account settings' - highlight the rogers account in left sidebar - in upper right should be a DELETE button
Wszystkie odpowiedzi (4)
You need to set up a fresh account for wightman, not reuse the rogers account. If you have one of each, the rogers account can be deleted if all messages have been transferred. Sharing more information may help.
I have tried to delete the rogers account but do not know how to do it. I have set up a Wightman account but that will not work because the Rogers account stops it from being used. Can you tell me how to delete the Rogers account, thanks.
Wybrane rozwiązanie
- click 'account settings' - highlight the rogers account in left sidebar - in upper right should be a DELETE button
Thanks for your help. I was close to the answer but my new account (with the correct name and e address) was still being directed to the old closed account. To make it more complex my new e-mail provider made other changes without me knowing, and I was without any e-mail for over two hours.
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