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When i go to the Templates folder and click on one of the templates, it opens with the Address filled out correctly, but the Text Area is blank. i've Repaired the folder - does not fix it. i've Restarted TB - does not fix it.

If i select the Sent folder and select the message that was sent yesterday and created with the Template that was in the Template folder, it opens correctly - with the addresses and with the correct text. If i edit that msg and save it as a Template, i am able to go to the Template folder and select the newly created Template and it opens correctly. At the same time, ALL of the saved Templates now become available - ??!!!¡¡¡

Have a beautiful afternoon and be happy! And, as always, thank you for your wonderful program and helping with this Forum!  :)

The following happens from time to time and when it is a detailed email the result is annoying. I do not type expertly and I am sure this handicap is the source of the problem.

While typing an email text I will hit some key, or most likely inadvertent combination of keys, and the entire text I have typed is erased.

What combination of keys causes this problem, if that indeed is the source? Any way to permanently prevent by disabling something or another?

From one of the advice about lost mails probably compressed following the advice I went so far to reach;

C:\Users\Compsname\AppData\Roaming\Thunderbird\Profiles\1cbkavdo.default-release\ImapMail\imap.mail.yahoo.com But when I click on inbox there it asks with whichapp to open. When I click notepad notepad crashes! Should I use another app maybe due to the sizes of the mails?

Thank you for your help

Thunderbird changes the content of the received message to a strange sequence of letters and characters and numbers. The same problem occurs with selected messages, some messages but the text is always the same

Morning everyone. For the last couple of days, I've been unable to download emails through TB. I have quite a few email accounts and not one of them is downloading, they all stopped working at the same time. I've checked the OAuth2 settings and everything is in order. I recently removed all the accounts from TB and re-added them one by one to ensure they were set up correctly as I'd been having problems.

Does anyone have any ideas please?

I've upgraded to R128 and deinstalled Cardav etc and TBsync.

However, when writing an email its not picking up my previously set up mailing list.

What's more all the advice in the support database doesn't help me as the menus and keystrokes suggested don't bring up new mailing list etc as they expect- in fact I can't find mailing list on any of the menus.

I can see my old mailing list on my personal address book but can't do anything with it! It won't drag to a new email and click + right doesn't give me an option for a new email using it.

How should I proceed please

Four das ago, all of a sudden, I could not retrieve or send emails anymore from my local provider. After many trials including complete deleting and reinstalling of TB, I tried to install a new email account which is perfectly working using webmail. TB recognised the account. However, I had to slightly modify the settings according to instructions of the provider. But then, the verification of the password came back with a failure and no new account could be installed. This was repeated many times without success. See attached pics (all is in German but should still show the situation clearly). The interesting thing is that trying to send an email results in a massage saying that the imap server of the provider cannot be contacted. However pinging the imap as well as the smtp server was not problem. Then I tried installing the same account using the same settings on two other machines - without any issues. All with latest Win 10 installed.

This all costed me and a friend of mine many hours and there is still no solution. Any ideas as to how to resolve this very annoying issue?

Yesterday I updated thunderbird to version 128.2.0esr. Since the update, notifications of new incoming emails do not appear to me even though I have display notifications checked in the settings please help me with this issue

I tried changing the authentication method to OAUTH2 for my Outlook live mail account (POP). For that, I had to change the server name to office365.com. After restarting Thunderbird, I was able to download new messages but all the old messages already stored in Thunderbird disappeared, even though Thunderbird still shows the same old Local Directory as being used.

How do I change the authentication to OAUTH2 & get my old messages back?

If I delete & again create the Outlook live account, would it effect my old mails/filters ?

I have been using TB on OS for years and have 4 email accounts set up - 3 IMAP mail servers and 1 POP mail server. I am using TB 115.3.2(64bit) on a mac OS 14.6.1. A recent power outage caused my mac to shutdown and since then, whenever I start TB, I am asked to enter a password for the POP account. I cannot figure out what password is required here. I have entered every password I can find for the POP account but none are accepted. At one stage I was asked if I wanted to reset the password and I entered a new password and selected to have the Password Manager remember it. This seemed to be successful but next time I opened TB, I was asked to enter the password again. How can I find out which password is required here? How can I store it so that it is remembered? I can login in to the POP mail server via a web page using the password I have for the POP account but this password is not accepted by TB.

First let me thank you for a great app.. I have an issue I have been uable to resolve. When I get a new email message I receive the sound notification as it should, but then I continuously get additional sound notifications about every five minutes or so for the same email. This happens if I have not opened the new email but just have the app minumized and running in the background. The settings are pretty straight forward and I have looked at those several times. Perhaps I am missing something in the notification settings. Is there a way to stop receiveing the multiple sound notifications for the same email. Thank you for your assistance, Marty

Running Thunderbird 128.2.0esr (64 bit) and whenever I move an e-mail from the inbox to an archive folder, it disappears from the inbox but does not reappear in the archive folder. Just started doing it today 9/12/24.

I can't seem to update my Thunderbird mailing lists. I know how to do it, and I go through all the steps to add an address, click "OK" but the mailing list remains unchanged. And when I try to create a whole new mailing list, it lets me do it--that is, create the mailing list--but there are no addresses in it. I attach a couple of screen shots:

First, before I hit OK. Second, after I hit OK.

This has been going on for at least a few months. I thought an update would help but it didn't. Please advise how to fix this problem.

Thank you.

Thunderbird suddenly quit receiving emails although my Mac alerts that one came in, but it's not there. Also it has deleted thousands of emails. I just don't know what to do. I have tried a few things from the internet to no avail. please help.

Thunderbird V115.13.0 (64-bit) With mail sorted by date = descending & unsorted (my preferred setting so newer messages are at the top of the table list) When there is an email with a file that I detach and save then selected/highlighted message in the inbox moves "up" to a newer message vs staying with the same message

With mail sorted by date = descending then when I detach a file the highlighting remain correct on the same selected message

Very annoying as I keep having to select/move down the message

Just recently I'm getting a message that says my IMAP quota is at 75%, but every six months I move older messages stored in folders to Local Folders on my computer, to avoid using too much storage on the Thunderbird/Mozilla server. I don't know what else to do to avoid losing access to my email. Thank you.

Using Quick Filiter, I am trying to find a way to filter on two different fields at the same time, using different search terms for each field. For example, I would like to filter the messages in a folder so that I see only messages from "Jack" with subject contains the word "Thunderbird". I have not been able to find a way to do that using the Quick Filter bar. Is there a way to do this using Quick Filter?

I know I can click Edit > Find > Search Messages and specify multiple criteria in the Search Messages dialog, then click Search, select a found message, and click Open in Folder. But the Search Messages window does not have a Preview Pane, and I'd rather filter the messages in the message list, scroll through the found messages, seeing the preview for each messages as I do.