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why would my netflix have no sound on mozilla, but internet explorer does. my mozilla is upto date

Firefox Awarie witryn
jetheladys odpowiedziano
jetheladys
jetheladys

my sound works on mozilla for everything i found but netflix, i have don't all the steps netflix has suggested but i still have no sound on mozilla but do on other browers, i have checked that mozilla volume is set to full and on but still have no sound. i have made sure my audio codecs and mozilla is up to date. is there any other things i might try because i really like using mozilla not other browsers.

my sound works on mozilla for everything i found but netflix, i have don't all the steps netflix has suggested but i still have no sound on mozilla but do on other browers, i have checked that mozilla volume is set to full and on but still have no sound. i have made sure my audio codecs and mozilla is up to date. is there any other things i might try because i really like using mozilla not other browsers.

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user633449
user633449

Make sure that Silverlight is up to date, http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

Then Reset Firefox. Refresh Firefox - reset add-ons and settings

jetheladys
jetheladys Zadający pytanie

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resetting firefox didn't work on it's own, but after i looked resetting firefox also set mozilla's volume to low, so after turning it up, netflix now works thank you