Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji
Otwarte

Installed new Linux OS, forgot password to profile, created new one, Profile is correct, all data is gone but user picture

gabriel.beale

Installed new Linux OS, forgot password to profile when opening firefox, created new password, logged into my Profile which has the correct user picture, but all my passwords and bookmarks are gone. ( I want to cry man..)

Installed new Linux OS, forgot password to profile when opening firefox, created new password, logged into my Profile which has the correct user picture, but all my passwords and bookmarks are gone. ( I want to cry man..)

Wszystkie odpowiedzi (1)

Hi

It appears from your question that you are using Firefox Sync as a backup service. While it may be handy in some cases (such as transferring your data to a new device), we do not recommend relying on Sync for backup purposes.

If you have a copy of your Firefox profile for desktop Firefox, you should be able to recover your bookmarks and other data. To restore bookmarks, see this article. For instructions on recovering all of your data, see Restore bookmarks, passwords and data from an old Firefox profile.

If you have your data in Firefox on a mobile device, please follow these instructions to connect it to Sync and copy the data.

Be aware! Resetting your Mozilla account password without a recovery key will erase your data from Mozilla servers. Make sure to generate a recovery key in advance and safely store it.

Hope this will help you resolve your issue!

Zadaj pytanie

Aby odpowiadać na posty, musisz zalogować się na swoje konto. Zadaj pytanie, jeśli nie masz jeszcze konta.