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Does Mozilla send an email when your account is about to expire?

Firefox Konta
jbr replied
tonyjoco
tonyjoco

bold textDoes Mozilla send a notification email when your account is about to expire? Because my vpn did not come up like it usually does. It appears to not be working.

'''bold text'''Does Mozilla send a notification email when your account is about to expire? Because my vpn did not come up like it usually does. It appears to not be working.

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James
James
  • Moderator
  • Top 10 Contributor

Mozilla does send email warnings to those who have not logged into their Mozilla Account for two or more years. https://support.mozilla.org/en-US/kb/mozilla-account-deletion-inactivity

It is possible to use the Firefox web browsers without using a Mozilla Account. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account#w_what-services-can-i-use-with-a-mozilla-account

jbr
jbr
  • Top 10 Contributor

If you're not sure about your plan, you can verify the list of subscriptions when you log in to your account. If anything doesn't check out, you can contact the VPN/subscription support folks directly from there.

There have been some logon issues reported in the past day or two, so that could have been just that — a stuck login that's hopefully already resolved for you.

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