Both Mozilla products, Thunderbird and Firefox, spontaneously disappeared from my computer.
Both Mozilla products spontaneusly disappeared from my computer. Firefox requested a reinstall, and all was recovered. Firefox completely disappeared, and I had to restore from backups. I am seriously worried. What is going on?
Zmodyfikowany przez Wayne Mery w dniu
Wszystkie odpowiedzi (5)
Hi.
It's difficult to assess.
What computer OS versions , other apps, are you synced with another machine, etc.
So when you say disappeared, clearly not completely else how would Firefox know to request a re-install. Your browsing habits, it's pretty endless unless someone has a similar experience
Thank you Amoun. I am on Windows 10,and the machine is only synchedwith my 'phone. As you say, the fact that it asked to be reinstalled is a good sign, BUT Thunderbird completely disappeared fom the desktop last week. It was present on the disk, but smething was missing, as a simple copy did not solved the problem. I had to restore from backup.
Let us know if it happens again with version 153.
Thank you Wayne, how do I know which version I am on?
Help > About or Help > Troubleshooting Information
Aby odpowiadać na posty, musisz zalogować się na swoje konto. Zadaj pytanie, jeśli nie masz jeszcze konta.