cannot load a secure website since update
a particular secure website from New York City department of health (DOH) no longer loads:
HTTP Status 404 - /provider-client/servlet/PC/
type Status report
message /provider-client/servlet/PC/
description The requested resource (/provider-client/servlet/PC/) is not available. Apache Tomcat/5.5.26
All Replies (2)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Thanks for the suggestions but after clearing cache, deleting 3 cookies for the site in question and trying safe mode--no luck: exact same error page. Again it works find with Safari and Explorer. (attached snapshot)