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cannot sign in to firefox support for lack of forgotten username

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Need to recover my username for my email at yahoo. How is that done? Been having trouble typing comments into Facebook and other sites for the last 2 weeks or longer. Yahoo driving directions presents the same problem-slow sticky browser that sometimes stops responding altogether. Typing comments here present no problem whatsoever. Please fix the slow stickiness on Facebook so I can enjoy it like I use to.

Need to recover my username for my email at yahoo. How is that done? Been having trouble typing comments into Facebook and other sites for the last 2 weeks or longer. Yahoo driving directions presents the same problem-slow sticky browser that sometimes stops responding altogether. Typing comments here present no problem whatsoever. Please fix the slow stickiness on Facebook so I can enjoy it like I use to.

All Replies (1)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


You can post a request on the Contributors forum about your forgotten user name and add [ATTN ADMIN] to it to get the attention of a site Administrator.