Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Arkivert

I cannot access my Add-ons Collections account that I just registered, and I never received the confirmation email.

dleemaas replied
dleemaas

I created an account, username "dleemaas" with the email address "dleemaas@gmail.com". I never received the confirmation email, and when I try to have the website send a password reset email, I do not receive that either; I am assuming that I must have mistyped something into the email address field when creating the account. How can I access my account?

I created an account, username "dleemaas" with the email address "dleemaas@gmail.com". I never received the confirmation email, and when I try to have the website send a password reset email, I do not receive that either; I am assuming that I must have mistyped something into the email address field when creating the account. How can I access my account?

Endret av dleemaas

All Replies (2)

See this forum for help with that.
https://forums.mozilla.org/addons/

There's no link to contact the board administrator, as the help section at that forum suggests to do, and I can't login in the first place in order to post a question to ask how I'm supposed to be able to access my account. Any suggestions?