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Dell command updated now Firefox won't open on W11

ncoohill1
ncoohill1
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Dell installed a command update and immediately afterwards, Firefox would no longer open, either from the taskbar icon or from settings/apps. I just get a couple of seconds of the blue cycle icon and then nothing, no error message, just nothing. I did download/install repeatedly but I don't get beyond the download screen - as soon as it's 100% downloaded, that's it, no welcome window, nothing. Thanks

Dell installed a command update and immediately afterwards, Firefox would no longer open, either from the taskbar icon or from settings/apps. I just get a couple of seconds of the blue cycle icon and then nothing, no error message, just nothing. I did download/install repeatedly but I don't get beyond the download screen - as soon as it's 100% downloaded, that's it, no welcome window, nothing. Thanks

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Did you get Firefox from Mozilla? What happens under a different user account on the same computer? Another test would be to try another version of Firefox(Beta,Dev,orNightly)and see if you have the same issue. https://www.mozilla.org/en-US/firefox/channel/desktop/

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Are you running any security software besides MS Defender? Windows home or pro?

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