Firefox Community Forum

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now have an option to enable but it just asks me to sign in again. I am from Canada and it says my region is available for this program.

I DO NOT OWN A SMART PHONE.X IS ASKING ME TO PROVE I'm human by scanning a QR code with a smart phone in order to log in to my account. It was told to me that this will allow me to scan that code. I am leery about using it as Mozilla does not monitor it. It gets mostly good reviews but people complain about stability. I will just use it once to get into my account. Should I proceed> Thanks very much.

Why do we (my wife and I on both our dell desk tops) always get a message from google (our default search) that says "about this page" when we try to look anything up through our Firefox Browser? Then we have to verify by answering stupid crap on a verify page that we are not robots. It's funny because I got so sick of this crap that I just put the websites I was looking for in my Firefox book marks and low and behold it goes right to the page. How is that? I should mention that our internet provider is that t-mobile over the air wireless dog shit.

I hate google as a company, just leave me alone!

updated to 152.0.4 last night now no sounds on web, sounds work when using edge. I can't find any settings in firefox that will turn the sound back on for streaming videos.

All of a sudden I have had problems getting into my gmail or anything Google through Firefox. I have tried deleting cookies and it would work. Now it will not work at all. What has Firefox done? How can I fix this?

Michael Samitz mike@imasupport. mike869 (if that helps any)

My VPN Subscription ceased as I am no longer able to Use Mozilla VPN on desktop or android.. I have updated, downloaded new and can neither access on desktop or android. When I was able to log in, I found NO Active subscription, yet I have the receipt showing I should. I found a "MOZILLA" support page that stated how to recover, yet it was out of date and did NOT accurately show the same screen that I see. It shows that an "Already Subscribed" link should be on the page that shows the subscription packages. However, there is NO SUCH link on either my desktop or android app. I have the invoice (#5DF026AB-004) dated February 26, 2026 for an total amount of 90.67 with card ending in 9143. And it has been working fine till about 3 weeks ago. Since then I have sent 2 emails to vpn_support@mozilla.com with NO response or action taken. Therefor I have little faith that this ticket will get any more attention. However, it if does..... thank you -thank you. And I hope you can get my subscription back on line as this has greatly hampered my business operations as I am constantly out of country. I also feel that I am not out of line by asking for some credit as for this has been a problem for many weeks. I paid for a service which I have not been able to use, or even get adequate support to fix and have spent countless time and effort dealing with this issue.

Firefox has complained for sometime that my profile was created with a newer version than what I was using. I'd click OK, and go about my day. After about a month, I decided to upgrade so it would stop bugging me. When I did, my old profile did not merge, but was deleted, and now I have lost all of my passwords and bookmarks. How can I restore them when the profile is empty?

In the previous version of Firefox, there was a location to save current tabs in the "Home" section is that still available? Where is it?

I've attached a photo of the current page, and there does not appear to be a "save current tabs" option

IF I click on a link in, e.g., a Disqus comment -- say, if I click on https://www.electoral-vote.com/evp2026/Items/Jul01-4.html THEN the Firefox response is to send me to, e.g., https://www.electoral-vote.com/evp2026/Items/Jul01-4.html:1K9Y2syRo30ousOmB06EENUd6jg Of course, the outcome is a "404 Not Found" error message. So exactly WHAT is the point of FF adding ":garbagecharacters" to the end of URLs, since doing so utterly *incapacitates* the functionality of "clicking on an embedded link" ?

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.

How to download a pdf without secure download ? I thought windows defender was the problem, but I can download a pdf without cleaning it with chrome.

My tax return declaration is made using a spreadsheet like pdf document, and when downloading it with firefox, the cleaned document cannot be filled in.

The VPN was working a couple of days ago, but now if I switch it on, the browser is unable to use any website. The country is displayed in the bottom left corner as "Australia" even though I set the VPN to Canada.