Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I get a virus djmixi when I load firefox.

  • 3 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van marinelaw

more options

i loaded firefox, and chrome after having only microsoft browser. Somehow I got a virus, it took over my searches with something like "djmixi" or similar. That virus took over all my browsers. It took a half day for me to remove the virus-I'm not particularly talented with computer science- I eventually had to remove all the browsers and reinstalled microsoft. Then things were fine. except I miss firefox and when I reinstalled it, the djmixi thing came back, so I deleted firefox again. Any ideas?

i loaded firefox, and chrome after having only microsoft browser. Somehow I got a virus, it took over my searches with something like "djmixi" or similar. That virus took over all my browsers. It took a half day for me to remove the virus-I'm not particularly talented with computer science- I eventually had to remove all the browsers and reinstalled microsoft. Then things were fine. except I miss firefox and when I reinstalled it, the djmixi thing came back, so I deleted firefox again. Any ideas?

Gekozen oplossing

hello, this sounds like a problem caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

more options

Gekozen oplossing

hello, this sounds like a problem caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

more options

See also [/questions/953298]

more options

solved. Thanks.